These PDF handouts explain the housing models we use and how we collaborate with community partners. Share them with clients, landlords, and organizations to clarify roles, eligibility, and the supports we provide together.
Browse our most-requested one-pagers and guides. Each PDF is designed for quick reading and easy printing.
Housing First — Overview (1-pager) Low-barrier, client-directed housing with wraparound tenancy and health supports.
Coordinated Entry & Referrals How assessment works, prioritization, and what to expect after a referral.
Rapid Re-Housing (RRH) Eligibility, rental assistance timeline, and participant responsibilities.
Permanent Supportive Housing (PSH) Long-term housing with intensive case management for highest-need neighbors.
Street & Community Outreach Where we operate, what we bring, and how to connect someone to services.
Landlord Partnership Guide Unit recruitment, risk mitigation, points of contact, and payment basics.
Tenant Rights & Responsibilities Quick reference on leasing, maintenance requests, and issue escalation.
Eviction Prevention Checklist Early-warning signs, budgeting tools, and who to call for mediation.
Document & ID Replacement Steps How to get birth certificates, IDs, and Social Security cards quickly.
SSI/SSDI (SOAR) Roadmap Application stages, required records, and timelines to expect.
Workforce & Income Support Resume clinics, job training partners, and public benefit screening.
Program Referral Form (fillable) Simple, secure referral to connect clients with our team.